Privacy Policy

WHAT IS THIS NOTICE FOR?

This notice explains what we do with your personal data and the steps we take to keep it secure. It explains when and how we collect personal data, who we share it with, how we process it and what your rights are in respect of the personal data processing we carry out.

When we say ‘we’, ‘us’ or ‘our’ in this notice, we are referring to WEST COUNTRY TAVERNS LIMITED. We are the data controller in respect of this website and the services described in this notice.

WHEN DO WE USE YOUR PERSONAL DATA?

We believe that a good customer experience means:

  • Providing you with the products and services you want
  • Giving you relevant information about our company, brands, products and special offers
  • Keeping you safe whilst we entertain you

To do these things well, we need to process some of your personal data. We do this whenever:

We don’t keep your personal data for any longer than we need it.

See our retention periods for more details.

Some of the processing we do is called profiling. This involves trying to understand people’s likes, dislikes and preferences and using this understanding to improve our business and make our brands, products, services and direct marketing as appealing as we can. See the profiling section for more details.

We may need to share your personal data to meet some of our legal obligations. See the data sharing section for more details.

You can find out more about how we meet our data protection law obligations here.

HOW CAN YOU CONTACT US?

If you want to opt out of direct marketing

If you want to discuss how we use your personal data

  • Write to us at Guest Relations, The White Hart, Bath Road, Atworth,
    Wiltshire, SN12 8JR
  • Send an email to info@whitehartatworth.co.uk
  • Call us on (+44) 1225 702274

If you want to contact our Data Protection Officer

  • Write to the Data Protection Officer, The White Hart, Bath Road, Atworth,
    Wiltshire, SN12 8JR
  • Send an email to info@whitehartatworth.co.uk
  • Call us on (+44) 1225 702274

CHANGES TO THIS PRIVACY NOTICE

This notice is effective from 24th May 2018. You can see the previous version of this privacy notice here. You can check if the privacy policy has changed by revisiting this webpage at any time. If we make any significant changes to this policy, if we have your email address, we will email you to let you know.